Troy Teeples is a Sr. Manager at eBay, specializing in Chief of Staff roles, program management, and strategic planning within the Customer Service and Marketing Technology organization. With over three years of experience at eBay, they have contributed to enhancing customer experience and operational strategies, leveraging Lean Six Sigma Black Belt credentials to support initiatives aligning customer service goals with company objectives. Prior roles include developing global service design frameworks and launching critical customer service tools for Managed Payments, significantly improving agent readiness and operational efficiency. Troy previously held positions in student services and social media, demonstrating a strong commitment to delivering scalable solutions that enhance customer satisfaction. They earned a Bachelor of Science degree from Brigham Young University.
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