Yann Longcôté

Yann Longcôté is a Senior Manager of Service Design at eBay, focusing on Payments in the EU. With a rich background in customer service roles and management across various departments, Yann has over 17 years of experience at eBay, where they have demonstrated creative problem-solving and leadership skills. Before joining eBay, Yann founded and managed La Décothèque and worked as a Junior Product Manager at Papierfabrik Scheufelen GmbH + Co. KG. Yann holds degrees in Business Administration and Foreign Correspondence and continues to enhance their skills through various leadership and communication training programs.