Eben Telecom, a team with a clear concept of Customer Retention Management was established in the year 1995 in Cochin, the business and financial hub of Kerala. We are a Customer Engagement Services Company that assists brands in Customer Acquisition, Customer Transaction Building and Customer Relationship Management which is headquartered in Kerala. We serve our customers with a focus on providing value combined with high levels of service, quality and integrity and is managed by a high quality team of professionals with vast experience in each of its service offerings, thereby providing our customers with the benefit of experience, knowledge and ideas to enhance their competitiveness in the market place. Eben combines the power of technology with a pool of trained and talented manpower that is capable of seamlessly managing every aspect of the customer & client contact.

Eben Telecom is a pioneer in Contact Centre Operations and have a fresh & new perspective on how to manage customer relationships more effectively. The key to building a loyal customer base lies in a business strategy that revolves around Customer Relationship Management. This is where we as a team come into the picture – Team Eben Telecom. We step in and take on the responsibility of managing your customer relationships on your behalf and thus making your customers happy.

Call Center

Eben Telecom Pvt. Ltd.

Eben Telecom Pvt. Ltd.'s headquarters in Kochi, India

Sam Thomas

Devi Pillai

The Customer Support and Relations team at Eben Telecom Pvt. Ltd. is dedicated to managing and nurturing customer relationships on behalf of the company’s clients. This team handles a variety of tasks including quality assurance, customer service, technical support, and relationship management to ensure high levels of customer satisfaction and loyalty. By leveraging their experience and expertise, they aim to enhance brand value and customer retention for their clients, seamlessly combining advanced technology with a talented pool of professionals.

Eben Telecom Pvt. Ltd.

Org chart

Teams

Customer Support and Relations

Offices

Eben Telecom Pvt. Ltd.

Org chart

Teams

Customer Support and Relations

Offices

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