Joey Ng is a Customer Support Specialist at Eber since March 2024, with a strong background in customer support and experience in various roles across notable companies. Previously, Joey served as a Customer Support Associate at Hubble.Build, focusing on setup and support through HubbleCare, and as a Content Labeling professional at ByteDance, ensuring proper categorization of TikTok content. Earlier positions include Customer Experience Executive at myTukar, where efforts contributed to increased sales, and Customer Experience Specialist at Agoda, providing exceptional assistance through multiple communication channels. Joey also held a Sales Support Assistant role at Schneider Electric Energy & Sustainability Services, enhancing sales documentation processes. Academic credentials include a Bachelor of Mass Communication in Broadcasting from Tunku Abdul Rahman University of Management and Technology, completed in 2019.
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