Samuel Lam

Samuel Lam possesses a diverse background in customer service and operations, with experience spanning several companies. Currently working as a New Business Representative at EBMUD since February 2021, Samuel previously held roles including Closing Operations Associate at Better.com and Client Operations Associate at Ziff Davis B2B. In these positions, responsibilities included managing logistics, building Salesforce reports, and optimizing business processes. Samuel also has experience in investor services and member support at LendingClub, where investor education and customer relationship improvement were key focuses. Earlier roles include General Manager and Customer Service Representative at Uhaul, demonstrating a strong foundation in customer service and conflict resolution. Samuel holds a Bachelor of Science degree in Health Services from California State University - East Bay.