Ammar Albar

Ammar Albar is an experienced professional in customer service and product management, currently serving as the Head of Product at Ebra since November 2024. Previously, Ammar held the position of Head of Customer Service at Tweeq from October 2022 to December 2024 and Customer Care Manager at Shawarmer from November 2020 to October 2022, where efforts included establishing a digital customer service center. Ammar's background also includes a role as Associate Director at Contact Center Company, overseeing a diverse team of 400 agents and managing the establishment of a contact center. Other previous positions include Operations Shift Manager and Operation Supervisor at Contact Center Company and roles at Jawwy, focusing on social media and digital engagement. Ammar holds a Bachelor's degree in International Business from Lebanese International University and a diploma in Information Technology.