Laurence Small is a seasoned professional in customer success and account management, currently serving as the Customer Success Director at Ebsta since July 2025. Prior experience includes roles as a Customer Success Manager at Featurespace from July 2022 to July 2025, and as a Sales & Account Manager at Metafour Ltd from February 2019 to July 2022, a leading software provider in the courier and logistics sectors. Laurence also worked as a Social Media Manager and Online Marketing Executive at WorldRemit, a fintech start-up focused on online money transfers, from August 2014 to September 2017. Academic credentials include a GDL in Law from BPP Law School (2017-2018) and a Bachelor's Degree in Chemistry and Management from Imperial College London (2010-2014).
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