Lloyd Dsouza

Lloyd Dsouza is an experienced professional in operations management with a background in financial services and customer support. Currently serving as Payments Operations Manager at Ebury since October 2021, Lloyd leads a high-performing team in processing multi-currency FX payments and evaluating liquidity partners. Prior to this, Lloyd worked as Operations Lead Analyst at NeoOptima, focusing on business process improvement and performance reporting. At Verisure, Lloyd held the role of Assistant Operations Manager, where responsibilities included managing departmental KPIs and conducting performance reviews. Lloyd's earlier experience at Tata Consultancy Services encompassed roles from Delivery Manager to Junior Business Analyst, emphasizing operational excellence and business process design. Lloyd holds an MBA in Finance and a Bachelor's degree in Hospitality Management.