Carlo Belmonte is a Senior Application Support and Service Manager at ECAM, managing a 24/7 application support team and implementing processes for improved operations. Previously, Carlo held roles at DFI Retail Group, Ubiquity, and DXC Technology, where they developed support structures, created service improvement plans, and ensured compliance with service level agreements. Carlo's expertise includes leading application support teams, collaborating with development and QA engineers, and participating in strategic planning discussions for application performance enhancements. Carlo earned a reputation for building high-performing teams and maintaining a 0% attrition rate during their tenure in leadership roles.
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