Rubén M.

Ru B. currently serves as a CRM Business Analyst at Otis Elevator Co., where responsibilities include acting as the primary liaison among business stakeholders, solution architects, and the Scrum team throughout the project life cycle, focusing on the implementation of complex CRM Dynamics services. Previous experience includes an internship at Valyant AI, where Ru conducted system tests and data visualizations, and a role as an ecommerce Business Analyst on the PetsGlory project, focusing on data analytics and JAD meetings. Additional experience encompasses volunteer work as the External Communications Manager for Project Management Without Borders, overseeing marketing strategies, and a Business Analyst position at Pactic Media Concepts Pvt Ltd, where successful lead generation and marketing campaigns were executed. Ru B. holds a master's degree in Management Information Systems from the University of Colorado Denver.