Robert’s experience in information technology spans more than 15 years and covers the full spectrum of responsibilities, from Helpdesk Analyst to IT Management. He’s played pivotal technical and organizational leadership roles in companies as small as four IT engineers, to IT teams for corporations larger than 100,000 employees in both the Healthcare and Engineering sectors.
Equally, his engineering IT Management background extends from network infrastructure design and build, to storage and SAN design and support, to hardware installation and maintenance – servers virtual machines, Operating Systems, Database management, etc. He’s proficient with pro-active system monitoring, in-depth troubleshooting, firewall development, deployment, and management, and the implementation and support of enterprise level applications, such as Windchill and electronic health records (EHR). But his passion is customer service, and in every engagement, in every encounter he delivers top notch solutions, implemented in the most cost effective manner, creating lasting value and scalability for the enterprise.
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