PT Ecentrix Teknologi Indonesia adalah penyedia solusi Contact Center System dan Collection System yang telah berpengalaman sejak tahun 2001. Berbasis di Jakarta dengan cabang di Bandung dan Malang, kami membantu perusahaan membangun interaksi pelanggan yang lebih efektif, terukur, dan berkelanjutan.

Melalui platform eCentrix yang telah terdaftar di HAKI, kami menghadirkan solusi end-to-end seperti Contact Center, Omnichannel, Inbound & Outbound Management, Robocall, Chatbot, Workforce Management, hingga Collection System, dirancang untuk meningkatkan produktivitas, kualitas layanan, dan performa operasional bisnis.

Dipercaya oleh berbagai industri, kami berkomitmen untuk terus berinovasi dengan standar layanan tinggi. Hal ini diperkuat dengan sertifikasi ISO 9001:2015 dan ISO 27001:2012, memastikan kualitas layanan dan keamanan data sesuai standar nasional dan internasional. PT Ecentrix Teknologi Indonesia siap menjadi mitra teknologi strategis bagi pertumbuhan bisnis Anda.

eCentrix Solutions Official

Agung Susanto

This department is responsible for designing, building, and maintaining software applications and systems.

Software Development

This department is responsible for guiding product development and marketing strategies to align with business objectives.

Product Strategy

This department focuses on managing and optimizing the sales strategy, processes, and performance.

Sales Operations

This department is responsible for assessing business needs and recommending solutions to improve processes and efficiency.

Business Analysis

This department focuses on analyzing data to inform product development and enhance user experience.

Data Analysis and Research

This department focuses on creating and maintaining software applications through various development practices.

eCentrix Solutions Official

Org chart

Teams

Software Development

Product Strategy

Sales Operations

Business Analysis

Data Analysis and Research

Development Department

Offices

eCentrix Solutions Official

Org chart

Teams

Software Development

Product Strategy

Sales Operations

Business Analysis

Data Analysis and Research

Development Department

Offices

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