Eliza Steiner

Eliza Steiner is a seasoned professional with extensive experience in customer support and education. Initially serving as an Assistant Sailing Instructor at Downtown Sailing Center, Eliza taught sailing to children, including those with disabilities, ensuring a safe learning environment. Subsequently, Eliza held various roles at The Webster Group and Social Tables, where responsibilities included scaling support programs, mentoring employees, and enhancing customer satisfaction metrics. In leadership positions, Eliza managed support teams at Dext and maintained customer support standards across multiple regions. Most recently, as the Manager of Coaching Operations at ExecOnline, Eliza implemented operational enhancements resulting in a significant increase in coaching sessions. Eliza currently serves as an Advisor at Echo Five Group and holds a Bachelor of Arts in Communication and Media Studies from Furman University.