Juan Robles

Carrier Operations at Echo Global Logistics

Juan Robles has extensive experience in operations and customer service across various industries. Currently serving in Carrier Operations at Echo Global Logistics since December 2018, responsibilities include communication with drivers, invoice management, and obtaining quotes. Previously, Juan worked as a Client Experience Expert at OrderUp, focusing on social media management and restaurant menu updates, and held multiple roles at Groupon, including Content Support and Support Representative, where responsibilities included training co-workers and assisting customers. Additional experience includes roles in merchant services at Breadcrumb Point of Sale, IT support at Follett, and customer service at Hyatt Hotels and RadioShack, where management and coaching were key responsibilities. Education was completed at Von Seuben and Continental Academy.

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