Dawn Johnson

Dawn Johnson is the Director of Service Operations at ECHO Incorporated, where they are responsible for leading the North American and Latin American Product Service Departments. Previously, Dawn held key leadership roles at Bombardier Recreational Products and Scientific Games, focusing on after-sales support and customer service. With a strong background in technical support management, Dawn has a proven track record in developing customer relationships and improving operational performance. Dawn also contributed to the education sector as a Marine Instructor at Anoka Technical College.