Echo Managed Services is a specialist water sector outsourced provider of customer service operations including customer contact handling, billing, meter reading, and debt collection.

Echo is also the developer of the UK market leading water customer care and billing system, RapidXtra, and Aptumo, new global cloud based water billing software solution native to Salesforce.

Echo combines best practice technology and processes with highly skilled and knowledgeable people to provide utility companies end-to-end customer contact capabilities.  For more information, visit www.echo-ms.com or follow Echo Managed Services on Twitter at @Echo_MS

Outsourcing

Debt Collection

Water

Echo Managed Services

Nicky Wellfair

Vicki Dixon

Hannah Cook

Andy Mack

Nikesh Singh

Rajeev Nagpal

Emma Evans

Leanne Florence

Rachael Merrell

Matt Bowd

Engineering and Development

Customer Support and Operations

Finance and Accounting

Product Management

Echo Managed Services

Org chart

Teams

Engineering and Development

Customer Support and Operations

Finance and Accounting

Product Management

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