Hesham Eldamanhoury

Hesham Eldamanhoury is a seasoned professional in the hospitality industry with extensive experience in customer service and training management. Currently serving as Customer Service Manager at ECHS since April 2017, Hesham previously held the position of Vice President of Customer Services at Egyptian Consultants for Hospitality Services from April 2016 to April 2022. Key roles also include Regional Quality Control and Training Manager at Hawaii Hotels & Resorts and Ex. Chief Steward at various hospitality groups. With a strong background in setting quality standards, developing training programs, and enhancing service delivery across diverse cultures, Hesham has demonstrated significant leadership capabilities. Hesham holds a degree in Commerce and Business Administration from Alexandria University, completed in 2013.