Simon Shepherd is a seasoned professional in business development with extensive experience in the customer contact and payment solutions industry. Currently serving in a business development role at Eckoh plc since April 2014, Simon has a strong background with companies such as ContactPartners Ltd as UK Sales Manager, CallMiner as UK Account Director, and Vodafone Unified Communications Group as Strategic Account Manager. Simon’s career also includes significant positions at Avaya, Verint, NICE Systems, and Jacada, all focused on enhancing operational efficiency and customer service in contact centers. Educational achievements include a First Class BSC (Hons) in Computing and Operational Research from Leeds Beckett University and a Graduate Certificate in Theology from the University of Chester.
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