Eckoh is an award-winning provider of multi-channel, integration and PCI DSS payment solutions for contact centres.

Information Technology

Eckoh

Eckoh's headquarters in Hemel Hempstead, United Kingdom

This department oversees and coordinates various projects to ensure they are completed on time, within budget, and meet organizational goals.

Project Management

The Software Development team at Eckoh is responsible for designing, developing, and maintaining advanced multi-channel payment solutions that integrate seamlessly with contact center operations. This diverse group of engineers and quality assurance analysts collaborates to ensure high-quality software delivery, implementing robust systems on both frontend and backend platforms while adhering to PCI DSS compliance standards. Their efforts enable Eckoh to provide reliable and secure payment processing solutions to clients across various industries.

Software Development

The Customer Service and Support team at Eckoh is dedicated to ensuring exceptional client satisfaction through efficient communication and problem-solving. This team collaborates closely with clients to manage accounts, address inquiries, and provide technical support for Eckoh's multi-channel payment solutions. By leveraging their expertise, they enhance the client experience and drive long-term partnerships.

Customer Service and Support

This department focuses on building and maintaining relationships with clients while ensuring their needs are met through effective service delivery.

Account Management

The Finance and Accounting team at Eckoh is responsible for managing the company's financial planning, reporting, and analysis to ensure fiscal health and compliance. This team oversees budgeting, forecasting, and financial reporting, while also implementing strategies to optimize financial performance and support business growth. Additionally, they provide insights through data analysis and reporting to guide strategic decision-making within the organization.

Finance and Accounting

The Marketing and Sales Operations team at Eckoh is responsible for driving revenue growth and enhancing brand visibility through strategic marketing initiatives and sales enablement. This team collaborates to develop targeted campaigns, optimize sales processes, and foster strong relationships with key accounts while ensuring alignment with the company's multi-channel payment solutions. Their efforts support both the UK and global markets, aiming to maximize customer engagement and partnership opportunities.

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Other teams

Software Development

Customer Service and Support

Account Management

Finance and Accounting

Marketing and Sales Operations