Michael Ventanilla is the Vice President of Operations at eClerx, where they apply their extensive expertise in the BPO industry, which spans 18 years, including significant leadership roles as Director of Operations at Concentrix and eClerx. They possess an MBA and CMA, having completed their master's degree at Ateneo Graduate School of Business in 2023. Michael has a proven track record of managing diverse lines of business, demonstrating a strong commitment to customer insights and relationship building with both executives and clients. Their educational background includes a Bachelor of Science in Computer Engineering from Mapúa University.
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