Supreet Vatsyayan is a seasoned professional with over 23 years of experience in managing customer service operations and leading migrations and transformation projects. They have held key roles, including Head of Customer Experience at Tata Docomo Business Services and CS-Operations Head at Vodafone India, where they focused on optimizing service delivery and enhancing customer satisfaction across large teams and multiple regions. Supreet's expertise includes solution design, workforce management, and driving process improvements, supported by a Master's degree in Business Administration from Punjab Technical University. Currently, Supreet serves as Associate Principal (Senior VP) at eClerx, continuing to leverage their extensive background in customer service excellence.
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