Robert N. is an accomplished professional with extensive experience in technical writing, business analysis, and product management. Currently serving as a Senior Technical Writer at eClinicalWorks since February 2014, Robert N. analyzes complex specifications and maintains documentation. Previous roles include Senior Billing Business Analyst, where responsibilities included creating use cases and leading cross-functional re-engineering, and Software Training Specialist, focusing on product implementation and user training. Prior experience includes medical practice management, directing online services for the Brooklyn Chamber of Commerce, and serving as Senior Product Manager at Lender E-Source, developing business architecture for mortgage banking software. Education includes a Master of Finance from Harvard University and a Bachelor of Business Administration from Berkeley College.
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