Robert O'Malley is an experienced professional in usability and customer service with a diverse background in various roles. Currently serving as a Usability Specialist, Business Analyst, and Trainer at eClinicalWorks since April 2017, Robert has previously held positions such as Advanced Technical Support at Convergys, Assistant Manager at Subway, and Platinum Services at the Tampa Bay Lightning, where exceptional customer service was a primary focus. Earlier roles included Professional Services Administrator and Manager at eClinicalWorks and Blockbuster, respectively. Robert holds a Bachelor's degree in Media Arts and Animation from the Art Institute of Tampa, earned between 2012 and 2015.
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