Karla B. has an extensive background in customer service, data analysis, and operational roles across several prominent companies. Currently serving as an Engineering Aide at Lockheed Martin since March 2025, Karla has honed skills in data integrity and report customization as a Data Analyst at Eclipse Advantage. Previous experience includes roles as a Creative at Apple, where training program effectiveness and customer engagement were emphasized, and as a Collections Professional at Day & Zimmermann, achieving significant improvements in account delinquency. Karla also has a solid foundation in accounts payable, credit collection, and customer service coaching, along with a strong educational background, holding an Associate of Science from Rowan College at Burlington County and a Bachelor of Science from Tuskegee University.
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