Eclipseworks
Luana Babolin is a seasoned product management professional currently serving as a Senior Product Owner at Eclipseworks, focusing on product development for the Consignments area of Banco Master since January 2024. Previously, Luana worked as a Product Owner at Saúde Bliss, enhancing the sales funnel through various digital solutions, and as a CX Coordinator at Pipo Saúde, where management of OKRs and operational efficiency for the CX team was prioritized. Luana's experience at Nubank involved roles as both a CX Specialist & Supervisor and a Senior CX Analyst, overseeing the Rewards program and customer service processes. Initial experience includes business development and customer support roles at MarketUP. Luana holds a vocational course in Product Management from Escola PM3 and a Bachelor's degree in Business Administration from Centro Universitário FMU | FIAM-FAAM.
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