Rob TechAnalyst has extensive experience in technical support roles, having worked at various companies since 2004. Currently employed as an IT Customer Support Rep at Trinus Corporation since March 2022, Rob previously honed skills as a Technical Support Analyst at Emerald Connect, Inc. from 2011 to 2022, where responsibilities included providing technical assistance via email and call center support, as well as identifying and resolving website product errors. Additional experience includes numerous technical support positions at Outerwall and CustCare/Technical Support at 1parkplace Inc., which involved advanced troubleshooting, user training, and system enhancement tasks. Education was obtained at Coleman College between 2003 and 2004.
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