Asif I.

Asif I. has a strong background in technical support and training within various companies such as ecobee, BlackBerry, and ExxonMobil. With a Bachelor's degree in Commerce and Business Administration, Asif has experience in providing technical support to enterprise customers, handling escalations, and training new employees. In their current role at ecobee, Asif focuses on identifying training needs, developing training plans, and ensuring employee performance aligns with business goals. Asif's expertise also includes troubleshooting HVAC systems, software defects, handling customer complaints, and providing technical support to Fortune 500 companies.