Claire Pacheco is an experienced design professional with a strong background in product design and technical writing. Claire has held key positions at notable companies such as Clio, where leadership involved managing a team of designers and collaborating with cross-functional leaders from January 2021 to October 2022, and currently serves as Senior Manager, Product Design at ecobee since June 2024. Previous roles include Senior UX Designer at PagerDuty, Service Designer at Oracle, and Technical Writer at CIBC. Claire's expertise spans user research, design strategy, team mentoring, and developing frameworks to enhance design quality. Academic credentials include a Bachelor of Arts from the University of Toronto and certificates in Publishing and Technical Writing.
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