Heng W.

Head of European Service at EcoFlow

Heng W. has a diverse work experience spanning various industries and roles. Heng started their career as a Werkstudent at ArcelorMittal in 2006. Later, they completed a Studienarbeit at the Institute for Informatics at Clausthal University of Technology in 2010. Heng then went on to work as a Project Employee at the Institute for Mining at Clausthal University of Technology in 2011.

In 2010, Heng joined Enerparc AG as an intern in the Operations and Maintenance department of PV plants. This internship lasted until 2011. Heng then worked at Freudenberg Sealing Technologies GmbH as a Development Engineer in the production department for a brief period in 2013.

From 2014 to 2016, Heng worked as an O&M Engineer at Enerparc AG, where they were responsible for the technical operation and maintenance of PV/solar power plants. Heng was involved in tasks such as planning maintenance, analyzing operational data for process optimization, and managing emergency situations.

Following this, Heng worked at Energiekontor AG in 2017 as a Wind Park Manager. In this role, they were responsible for technical and commercial management of wind energy plants. Heng handled tasks such as liquidity management, financial calculations, and preparation of annual reports. Additionally, they were involved in agile project developments and assessed the feasibility of old wind energy plants.

From 2017 to 2020, Heng worked at Sungrow EMEA, where they held multiple roles. Heng started as a Service Hotline Manager for the EMEA region and then became a Service Hotline and Repair Center Manager for Europe. In their later role, they were responsible for leading the customer service team for the DACH region as the Customer Service Manager. Heng successfully managed the department and ensured the efficient resolution of customer issues.

In 2022, Heng joined SOFARSOLAR as a Service Manager for Europe. Heng effectively managed the service operations and played a key role in improving customer satisfaction. Currently, they are employed at EcoFlow as the Head of European Service, a position they assumed in 2023.

Heng W. has a degree in Informationstechnik from Technische Universität Clausthal, but no information is available regarding the years of enrollment or completion.

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Timeline

  • Head of European Service

    June, 2023 - present

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