Mickael Doose is an experienced Service Manager and ITIL expert currently serving as an Engagement Manager at Econocom, where they oversee a portfolio of contracts worth €6 million annually and manage a team of Service Delivery Managers. Previously, they held various roles at Ajilon IT Consulting, Computacenter, and HELPLINE, where they demonstrated expertise in project management, client relations, and operational oversight. Mickael has also contributed to major companies like Decathlon and Credit Agricole Technologies, focusing on continuous improvement and delivery management. They earned a DEUG in Sociology from the University of Lille 1 Sciences and Technology.
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