Stéphane Couffin is currently the Directeur des Opérations IDF, responsible for human and technological resource organization to meet defined commitments while adhering to cost, time, and quality criteria. With a background in various leadership roles, Stéphane previously served as Directeur des opérations at HELPLINE and at DFM, overseeing significant teams and budgets while improving client satisfaction and operational efficiency. Stéphane's experience includes the management of service contracts, project migration, and the implementation of ITIL best practices across multiple organizations. Stéphane holds an Executive Certificate in Business Strategy from HEC Paris, acquired in 2023.
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