Nick Bates is a seasoned professional with extensive experience in customer success management and commercial leadership. Currently serving as a Senior Customer Success Manager - Enterprise at EcoOnline Global since January 2023, Nick’s background includes roles such as Customer Success Manager - Enterprise at Alcumus and Director of Customer Success at Enable, where Nick established a quota-owning customer success team. Nick has been a member of Gain Grow Retain since May 2020, contributing to a community of customer success leaders. Previous positions encompass Commercial Director and Manager roles at Enable, combining business development and account management functions, and serving as a Realtor/Branch Director at Engel & Völkers. Nick holds a degree from Oxford Brookes University and attended St. Joseph's College.
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