Jim Bertelsen is an experienced instructional development professional currently serving as the Senior Instructional Development Manager at ECPI University since April 2024. Previous roles include Senior Technical eLearning Training Manager at Fastly, where Jim designed online courses for Customer Support Engineers, and Director of Product at MindSpark, focusing on SCORM compliance and AI-driven course development. Jim's extensive background spans leadership positions at opXL Learning Systems, Jones eGlobal Library, and Jones International University, emphasizing online course design, instructional technology, and eCommerce training solutions. Jim holds an M.Ed. in Instructional Technology from the University of Illinois Urbana-Champaign and a BA in Modern Languages from Beloit College.
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