Charles Irving has accumulated diverse experience in customer service roles, currently serving as a Client Services Representative at ECRM since May 2024, where responsibilities include assisting suppliers and managing event logistics. Prior experience at Carrabba's Italian Grill, starting in June 2019, involved multiple roles including host and server, focusing on customer satisfaction, order accuracy, and effective communication in high-pressure environments. Charles is pursuing a Bachelor of Business Administration in Marketing from Penn State University, expected to graduate in 2024.
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