Thomas Lilly

Thomas Lilly has extensive experience in sales and customer operations, currently serving as Sales Manager at ECS Tuning since April 2010, where responsibilities include overseeing call center operations and managing sales departments for both retail and B2B sectors. Previous roles at ECS Tuning include Manager of Customer Operations and Customer Service Manager, highlighting Thomas Lilly's expertise in building and leading customer support teams. Prior to this, Thomas Lilly gained valuable experience at Advance Auto Parts as Assistant Store Manager and Sales Representative, focusing on daily operations and customer service. Thomas Lilly holds a Bachelor of Business Administration from The University of Akron and an Associate's degree in Criminal Justice/Law Enforcement Administration from the same institution.