Romain Dumant

Head of Business Development at ECTOR

Romain Dumant has a strong work experience background that spans across various industries. Romain is currently the Head of Business Development at ECTOR, a leading valet parking service provider in France and Europe. In this role, they manage the customer service team, oversees customer relations and handles complaints, supports users throughout their customer journey, and analyzes key performance indicators (KPIs) for the service.

Prior to their current position, Romain worked at Crèche Attitude - Groupe Sodexo from 2015 to 2020. Initially, they served as the Responsible for Customer Services, where they were responsible for managing the customer service department. Romain then transitioned to the role of Commercial Development Manager, participating in new nursery projects and marketing existing nurseries in the Paris region and across the country.

Before joining Crèche Attitude, Romain had experience as the Responsible for International Customer Relations at Blue Green from 2010 to 2014. Additionally, they worked as a Junior Sales Manager at 1001 Colores in 2008, an Assistant Export at Henra Aanhangwagens B.V. in 2007, and an Assistant Sales Manager at Akzo Nobel Coatings in 2006.

Overall, Romain Dumant's professional journey showcases their expertise in business development, customer service management, commercialization, and international client relations.

Romain Dumant completed their education at three different institutions. Romain first attended Lycées Hugues Capet from 2003 to 2005, where they obtained a BTS degree in Commerce International. Following this, from 2005 to 2006, Dumant studied at the University of Lille 1 Sciences and Technology, earning a Licence degree in Langues étrangères appliquées option commerce internationale. Lastly, they pursued a Master's degree in Stratégie d’Internationalisation des Marchés Emergents from 2007 to 2009 at Université d'Évry.

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Timeline

  • Head of Business Development

    January, 2023 - present

  • Responsable service clients

    May, 2022