Edenshaw Developments
Melissa Chen is a seasoned customer relations professional with extensive experience in the construction and development industry. Currently serving as Senior Director of Customer Relations at Edenshaw Developments Limited since April 2019, Melissa focuses on addressing homeowners' needs with a strategic approach to communication and customer service. Previous roles include Manager of Customer Service & Relations at Greenland Group Canada and Customer Care Manager at Edenshaw Developments Limited, demonstrating a strong track record of implementing effective customer service procedures and leading customer service teams. Earlier career experiences include positions at Empire Communities, Lanterra Developments Ltd., Menkes Development, and Convergys, where Melissa honed skills in customer service management and team leadership. Melissa holds a degree from Ryerson University and earlier attended the University of Toronto.
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Edenshaw Developments
Edenshaw Developments is a development company that specializes in mid-to-high rise residential condominiums in the Greater Toronto Area. Our team is comprised of property-development experts and industry veterans at every level. By taking a turnkey approach to the services we provide, we’ve managed to turn community building into a relaxed, reassuring experience. The reason: we’re constantly nurturing a culture driven by creativity and powered by innovation, where finding new solutions to common challenges is part of our everyday experience. We understand that homes are built of more than bricks and beams—they’re made of memories. Others may rely on a generic approach to construction, but not us. We refuse to compromise the quality of the materials, designers or craftspeople we bring to each project and insist that our trade partners treat every home as if it was their own. We’re dedicated to creating sustainable communities that make sense, continuously building on our strength—building homes that last. We strive for artistry and a dedication to quality in all aspects of our development projects.