Tom Jackson is a Senior Leader at EDF (UK), currently overseeing the Rapid Response team to enhance customer support and advance the mission towards Net Zero. Previously, Tom served as an Operational Excellence Consultant at both EDF Energy and EDF (UK) from 2017 to 2021, focusing on improving operational processes. In earlier roles, Tom was a Continuous Improvement Deployment Manager at Hastings Direct and held various positions at AXA PPP healthcare, including Lean Six Sigma Green Belt. Additionally, Tom led Global Process Excellence at Swiss Re Corporate Solutions from 2019 to 2020.
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