Simi Vasudevan is an IT Service Management professional with 18 years of experience in delivering ITIL- and ISO-aligned service management across various sectors, including enterprise, government, and utilities. Currently serving as a Senior Service Management Specialist at EDGE, Simi leads service management processes and improvements while fostering stakeholder engagement. Previous roles include IT Service Management Specialist at Moro Hub and Project Manager at IFFCO Group, where they oversaw ITSM implementations across multiple countries. Simi holds a Bachelor of Applied Computing and a Master of Business Administration in Information Technology.
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