Robert Medrano

Robert Medrano is a Network Operations Center Technician at EdgeConneX since August 2019, with a robust background in customer service and operations management. Prior experience includes serving as an Assistant Manager at Culvers, LLC, from March 2008 to November 2020, where responsibilities encompassed managing annual store sales exceeding $3 million and training employees to deliver exceptional customer service, achieving a customer satisfaction rate of 90%. Robert's career began as a Crew Member, gaining valuable experience in guest relations and operational procedures. Academic qualifications include a Bachelor of Science in Computer Science from the University of Houston-Downtown and an Associate of Science in Computer Science from San Jacinto College.