Caitlin Amoros

Senior Manager, Support & Deployment at Edison Interactive

Caitlin Amoros is the Technical Support Manager at Edison Interactive. Caitlin has over six years of customer service experience, with a focus on the technology industry. Caitlin has a Bachelor's degree in Business Administration from the University of Florida.

Caitlin began their career as a Solutions Specialist at Verizon, where they provided customer support for wireless and fiber optic products and services. In this role, Caitlin developed strong problem-solving and customer service skills. In July 2019, Caitlin transitioned to Mobile Solutions, where they became a Training Subject Matter Expert. In this role, Caitlin was responsible for developing and facilitating training programs for new hires.

In January 2021, Caitlin joined Bluewave Technology Group as a Regional Account Manager. In this role, Caitlin was responsible for developing and administering a training program for the service desk, as well as contributing to improving client experience.

Caitlin currently serves as the Technical Support Manager at Edison Interactive. In this role, Caitlin is responsible for managing the technical support team and ensuring that all customer inquiries are resolved in a timely and efficient manner.

Caitlin Amoros has a Bachelor of Science (B.S.) in Business, Management, Marketing, and Related Support Services from the University of Colorado Colorado Springs and a high school diploma from Wayne High School.

Caitlin Amoros reports to Jeremy Ostermiller, CEO & Co-Founder. They are on a team with Curtis Evans - Director of Ad Operations, Jim Grice - VP of Corporate Partnerships, and Dan Every - Controller.

Org chart

Timeline

  • Senior Manager, Support & Deployment

    Current role

  • Technical Support Manager

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