Kim Riedell, MBA, is a seasoned Customer Success Leader with extensive experience in account management and strategic partnership building across various sectors, including SaaS, AdTech, and MarTech. Over the years, Kim has held key leadership positions at several organizations, such as Senior Vice President at Digilant and Chief Customer Officer at Mavrck, where they implemented strategies that significantly improved client satisfaction and revenue growth. Currently, Kim serves as Global VP of Customer Success at EDITED, focusing on empowering retailers through data-driven decisions and innovative solutions. Kim's expertise has also been recognized with the 2022 Appealie SaaS Customer Success Leader Award. Additionally, they continue to provide strategic consulting through various advisory roles in the digital media space.
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