Dina Pires is a seasoned professional with extensive experience in IT service management, currently serving as a Strategic Architect and ServiceNow Product Owner at EDP since 2011. Prior roles include IT Service Management Platform Analyst and Functional Analyst, as well as consultancy work at BPI. Dina began a career as a DSI - Network and Infrastructure Engineer and has a strong educational background with a Master’s and Bachelor’s degree in Network and Communications from Instituto Superior Técnico, obtained between 2005 and 2010.
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