Sofia Madaleno

Sofia Madaleno is a Business Analyst in Field Services Operations at EDP, focusing on converting business needs into functional requirements and optimizing processes for the Portugal region. Previously, Sofia led the change management process for the Digital Transformation Program at Worten Portugal, facilitating team adoption of change and transitioning business teams to Agile tools. Sofia's experience includes a significant role in analyzing risks for Efacec as part of a master’s thesis and contributing to marketing and supply chain activities at various organizations. Sofia holds a Master's degree in Industrial Engineering and Management and is currently pursuing a Postgraduate Degree in Agile Project Management.