Vitor Falé is an Application Service Manager B2C PT/ES and Principal Technical Lead with 16 years of experience in managing service contracts and driving technical initiatives. They excel in coordinating incident management and ensuring system stability while managing budgets and delivering high-quality custom development projects. Vitor has expertise in technologies including SAP, Salesforce, and Mulesoft, and is currently overseeing a greenfield SAP S/4 Hana project for Utilities. Their previous roles include positions at ToInovate, EDP, and SAP, where they contributed significantly to CRM implementation and system analysis. Vitor holds a Post-Graduate degree in Information Systems Management from Instituto Superior de Ciências do Trabalho e da Empresa / ISCTE.
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