MO

Maria Oei

Head of Customer Success at Edstart

Maria Oei's work experience includes a role as Head of Customer Success at Edstart, starting in August 2018. Prior to that, they worked as a Mentor at Raise Foundation, where they provided one-on-one sessions and served as a positive role model for teenagers. Maria also worked as a part-time Counselor at Hillsong Citycare, where they established relationships with clients, determined the scope of counseling sessions, and helped clients gain a deeper understanding of their concerns. Maria also worked as a Member Services Consultant at InvestSMART Group Limited, where they focused on customer service, sales support, and collaboration with various teams. Maria has experience as a Client Experience - Help Desk Assistant at Employsure, where they managed inbound calls and emails and ensured timely and professional communication. Earlier in their career, Maria worked as an Executive Assistant and Office Manager at Tax Today Australia, where they handled administrative tasks, correspondence, and provided feedback and coaching to team members. Maria also worked as an Investment Analyst & Fixed Interest Specialist at Dixon Advisory, where they managed client cash and term deposits and negotiated rates with financial institutions.

Maria Oei has a strong educational background with a focus on counseling, financial planning, applied finance, and mathematics and finance. Maria obtained a Post Graduate Diploma in Counseling from the Australian College of Applied Professions in the years 2013-2015. Prior to that, they completed a Post Graduate Diploma in Financial Planning at Kaplan Professional Australia from 2010-2011. In 2009-2010, Maria obtained a Post Graduate Certificate in Applied Finance from the same institution. Maria began their educational journey by earning a Bachelor's degree in Mathematics and Finance from the University of Technology Sydney from 2006-2009.

In addition to their academic achievements, Maria has also obtained certifications in First Aid from Gemstone Fire & Safety in March 2017, and in Working With Children from the NSW government's Office of the Children's Guardian in March 2019.

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Timeline

  • Head of Customer Success

    August, 2018 - present

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