Aaron Birch is a seasoned professional with extensive experience in technical services and journalism. Currently self-employed as a freelance journalist, Aaron previously held various significant roles at EDT from October 2019 to the present, including Technical Services Manager for the APAC region, Client Experience Manager, and Technical Support Consultant. Prior experience includes management positions at Five Faces from February 2017 to October 2019, where responsibilities encompassed Support & Service Delivery and Technical Services. Earlier roles at Autoflow, Cheshire Shared Services, and Macclesfield Borough Council provided valuable experience in software development, incident management, and technical support. Aaron's career began at Live Publishing and Europress Software, focusing on editorial tasks, programming, quality assurance, and technical support.
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