Сергей Коновалов

Sergey Konovalov has a long history of working in tech support, beginning in 2015 as a Senior Specialist in Technical Support for Yandex Denegi. Сергей then moved to Game Insight in 2016, where they served as Senior Support Manager, responsible for coordinating technical support and service operations. Their roles included coordinating technical support staff, controlling quality of service, developing technical instructions, implementing new procedures, and monitoring performance. In 2021, Sergey took on the role of Head of Tech Support at Educate Online Inc.

Sergei Konovalov attended Nizhniy Novgorod State Technical University named after R.Y. Alekseev (NSTU) from 2012 to 2016. No degree or field of study was specified. No additional certifications were listed.