Marta Chaban

Marta Chaban is an experienced professional in customer success and operations management with a strong background in education testing and business analysis. Currently serving as Customer Success Level II in the TOEIC/TFI department at Adecco/ETS since September 2017, Marta oversees record processing for language testing and consults clients on products and testing processes. Previous roles include supporting the SAT with Disabilities division, working as a Clearance Investigator at the DOHMH Central Clearance Unit, and managing customer operations at ETS. Marta has also held leadership positions in business operations and research analysis across various organizations. Holding a Master’s degree in International Marketing from Hult International Business School, Marta combines expertise in customer service, operations, and strategic business development.