Vishal D. is a seasoned senior leader with over 18 years of diverse experience in BPO/ITES, telecommunications, travel operations, e-commerce, and utilities. Currently serving as a Senior Manager at ETS, Vishal led transformation initiatives at EC-Council that resulted in significant operational efficiency and customer satisfaction improvements. Previously, Vishal held various managerial roles where they consistently achieved high service standards and client satisfaction across multiple industries. Vishal holds a Bachelor of Commerce in Accounting and Finance from Gauhati University and is pursuing a Master of Business Administration in Human Resources Management.
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